$1 to tighten the bolt. $99 to know which one.

Reading Time: 4 minutesIf you want to move up the value chain, master strategic thinking. One sign of a good strategic thinker is that they set very high standards, which makes them insufferable.

Layers of advantage

Reading Time: 4 minutesWhen we practise one kick 10,000 times, we are compounding our advantage. But oftentimes, we have to stack different advantages on top of each other until our position becomes bulletproof.

7 shades of bulls**t

Reading Time: 4 minutesMuch like an elephant that grows up tethered to a stake, and so never tests its strength against the flimsy, frayed piece of rope tying it down, we live with this bulls**t in our own heads that silently and unknowingly crubs our potential.

Honey, who shrunk my share?

Reading Time: 3 minutesLarge, mature, category leader brands lose share like an iceberg melts. This happens because consumers move forward, while brands regress.

Sampling unlocks willingness to buy

Reading Time: 3 minutesMy hair mascara story: sampling, even forced trials break consumer resistance which over time converts to more usage, even loyalty

As a rule, Indians bend the rules

Reading Time: 3 minutesKirana stores used Jugaad to build categories in India. As we organise retail more and more, who’s bending the rules now?